What an IT Support / IT Administrator can work for a company as Off-Shore Employee ?

What an IT Support / IT Administrator Can work for a company as Off-Shore Employee ?

  • Perform systems administration for Active Directory, Windows servers, file services, print services, Sharepoint, Cisco Call Manager, DHCP, DNS, and other IT systems as needed.
  • Image computers and maintain image repository for all standard computer models
  • Work with other IT and line of business teams as needed to resolve technical issues
  • Act as a technical escalation point as required
  • Manage employee onboarding/offboarding, including IT equipment, systems access, and other IT services.
  • Test and resolve AV related equipment issues
  • Communicate with vendors regarding supported issues, service levels, and other items as needed
  • Support and lead IT projects as needed
  • Document all requests in IT ticketing system
  • Provide desktop support for employees in Corporate office, including computer break/fix, password resets, application updates and installation, etc.
  • Act as a technical escalation point as required within the corporate office
  • Communicate with vendors regarding supported issues
  • Review and provide feedback for technical and soft-skill training
  • Install, upgrade, document new vessel, and corporate systems / software.
  • Complete, and document help desk calls to correct problems as they arise.
  • Maintain inventory of hardware, and software on vessels.
  • Provide end user training on various systems utilized by the company.
  • Other duties as assigned





The above tasks are an ideal job description for part time or work from employees as IT Support or IT Administrator.
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December 20, 2021 1:57 PM

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