Call Center Agent
We are looking for a professional Call Center & Customer Services Representative that will be the liaison between our company and its current and potential customers.
Key Responsibilities and Duties:
- Attend inbound calls and make outbound calls.
- Communicate clearly with and effectively with customers via calls, emails, whatsapp, and such.
- Supporting and assisting customers and travel agents.
- Promoting Jazeera Airways services & company products.
- Attending passenger’s complaints and address accordingly.
- Work on reservation system and handle the sales requirements.
- Achieving KPI’s assigned (Sales & Ancillary).
- Maintain service quality and follow up on customer’s inquiries.
- Handling flights disruption and communicate with customers in case of any delays, flight cancelled, time change (if needed).
- Assist and guide online & offline customers with all travel regulations.
- Provide high quality customer service on every call.
Requirements and Qualifications:
- Minimum High School Diploma.
- Ability to work in shifts.
- Excellent Customer Service & Selling Skills.
- Knowledge of Microsoft Windows.
- Excellent written and verbal communicator in Arabic and English.
Popular Jobs Overall
- Current Job Opportunities in Petrofac – Indians in Kuwait Jobs iiQ8 (1724 views)
- 𝟑𝟎𝟎 Job 𝐕𝐚𝐜𝐚𝐧𝐜𝐢𝐞𝐬 𝐟𝐫𝐨𝐦 𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬 𝐭𝐨 𝐊𝐮𝐰𝐚𝐢𝐭 , iiQ8 Classifieds (157 views)
- 𝐇𝐢𝐫𝐢𝐧𝐠 𝐟𝐫𝐨𝐦 𝐈𝐧𝐝𝐢𝐚 𝐭𝐨 𝐊𝐮𝐰𝐚𝐢𝐭, 𝟏𝟎 𝐂𝐚𝐫 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐢𝐚𝐧𝐬, iiQ8 Job Vacancies (152 views)
- Urgently required 𝐒𝐤𝐢𝐧 𝐂𝐚𝐫𝐞 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭, iiQ8 Jobs, iik Jobs in Kuwait (149 views)
- Packers and Movers Indian Shifting Services in Kuwait professional (78 views)
- Kuwait Airways Jobs Rostering Officer, Expert, Specialist, iiQ8 Jobs, iik vacancies (72 views)
- Maidan Hawally Accommodation Available, Sharing Accommodation (67 views)
- WE OFFER URGENT PAYDAY LOAN TO INDIVIDUAL IN NEED (67 views)
- Car for Sale Nissan Altima 2014 – Sale and buy Kuwait (66 views)
- WordPress related works, Freelancer available , iiQ8 (64 views)