Customer Support Jobs Vacancy in Forex Kuwait, iiQ8 jobs

 

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Customer Support Jobs Vacancy in Forex Kuwait, iiQ8 jobs

Al-Shuaib Forex International is looking to hire:

โ€œCustomer Supportโ€

The responsibilities of the role:
โ€ข Manage large amounts of incoming phone calls
โ€ข Generate sales leads
โ€ข Identify and assess customersโ€™ needs to achieve satisfaction
โ€ข Build sustainable relationships and trust with customer accounts through open and interactive communication
โ€ข Provide accurate, valid and complete information by using the right methods/tools
โ€ข Meet personal/customer service team sales targets and call handling quotas
โ€ข Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
โ€ข Keep records of customer interactions, process customer accounts and file documents
โ€ข Follow communication procedures, guidelines and policies
โ€ข Take the extra mile to engage customers
Skills required for the role:
โ€ข Proven customer support experience or experience as a Client Service Representative
โ€ข Track record of over-achieving quota
โ€ข Strong phone contact handling skills and active listening
โ€ข Familiarity with CRM systems and practices
โ€ข Customer orientation and ability to adapt/respond to different types of characters
โ€ข Excellent communication and presentation skills
โ€ข Ability to multi-task, prioritize, and manage time effectively
โ€ข High school diploma
โ€ข Male/Female

Benefits:
โ€ข Paid Parking Available
โ€ข Updated, Modern Office
โ€ข Opportunities for advancement
โ€ข (Best package) + (Commission on Sales)
โ€ข Contract type: Full-Time
โ€ข Timing :09:00-01:00 & 16:00-19:00 Sunday to Thursday

โ–ช๏ธ Please submit cv on:
career@al-shuaib.com
WhatsApp only: 51775344

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April 20, 2022 7:36 AM

9771 days, 23 hours

Listing ID 910625f8d7b0edcf 23 total views, 0 today